Nic, Hearns Hobbies
Hearns Hobbies is still open and offering help in finding people new hobbies to enjoy at home, both indoor (or outdoor for those that have a large back yard!). We have strengthened our online operations to ship a much larger number of orders every day as well as our customer support for phone orders and pick ups.
We are working on a number of new digital projects to help our customers see what is new and get new ideas. We are going live once a week on Youtube and Instagram where anyone can join in and ask questions; we do live unboxing, quick tutorial and show new products. As our doors are closed and customer are only allowed in limited numbers we have more time towards content creation, join our Youtube channel for tutorials and product reviews.
We invite our customers to call for advice rather than come in store, and have the resources to help them over the phone. Over the next few days we will be launching a video chat sales/support service as well. We can prepare orders so that clients just need briefly swing by for pick up.